About creases: In order to facilitate transportation and packaging, this photographic background will be folded and sent, which will lead to creases. Methods for removing wrinkles: 1.You can iron the background with the lowest temperature. Please do not iron in front of the background or let the background touch water, because it will damage the background. 2.Roll up tightly with a roller and wait for 2 to 4 days. Wrinkles and creases are almost eliminated. Customization process: Through buyer information ? send pictures or links and explain the required requirements and time ? we customize and send you a preview after completion ? you confirm ? we send you customized product links ? complete. Please note that: 1.The color correction of all computer screens is different, so the products you receive and the pictures you see on the website will have slight color difference. 2.Except for quality problems, customized products cannot be returned or replaced. 3.If you have any questions, please feel free to contact me. Your suggestion will make us do better and make you more satisfied. Thank you.